Frequently Asked Questions (FAQ)

Skeleton Anatomy
  • Yes that would be recommended. We are appointment-based only.

  • Nope. Physiotherapists are primary health care clinicians who can assess, diagnose & treat patients as required. Contact us if you are unsure of how we can help.

  • Charges are claimable typically under 2 scenarios:

    1. With your insurer, commonly backed by a doctor’s referral letter.

    2. With your company’s health claims.

      It is recommended to check with relevant parties highlighted above, should you wish to file your claims successfully.

    • For initial consultations, bring along any radiological reports (e.g. MRI / X-ray) & doctor referral letters, if any.

    • Provide information of any relevant medical / surgical history, and medications you are currently on.

    • Dress comfortably while allowing convenient assessment / movement of a specific body part of interest (e.g. wearing shorts for a knee issue).

  • Depending on your requirements as deemed necessary by your practitioner.

    • Initial consultations (45-60 mins)

    • Review sessions (30/45/60 mins)

  • Anyone who is looking to:

    • Resolve acute or chronic pain.

    • Recover from a recent orthopedic procedure.

    • Prepare for an upcoming procedure.

    • Optimize sports & active commitments.

    • Resolve & prevent recurring issues.

  • We accept Cash, PayNow, Amex, Visa & Mastercard.

  • No referral is needed in Singapore. You can book directly with MoveMed Physiotherapy. However, if your condition requires imaging (X-ray, MRI), your physiotherapist may advise you to consult a GP or specialist.

  • It depends on the condition, duration of pain, and your activity level.

    Long-standing or complex injuries may require a longer plan.

    Your physiotherapist will estimate your treatment duration on your first visit.

  • Wear comfortable clothing that allows movement. For shoulder, knee, or back issues, loose sportswear is ideal.

  • You may feel some discomfort during hands-on treatment or strengthening exercises, but it should always be within a safe and manageable range. MoveMed therapists will adjust the intensity according to your pain tolerance.

  • A typical first session includes:

    • A full assessment (movement test, muscle and joint evaluation)

    • Diagnosis explanation in simple terms

    • Hands-on treatment

    • A personalised rehab plan + home exercises

    You’ll leave knowing exactly what is wrong and how long recovery will take.

  • Yes — in fact, intermittent pain is often an early warning sign of muscle imbalance or joint overload.
    Physiotherapy can prevent the condition from worsening.

  • Absolutely. Physiotherapy is one of the safest and most effective treatments for:

    • Knee pain

    • Balance issues

    • Postural stiffness

    • Chronic back or neck pain

    • Post-surgery strengthening

    MoveMed therapists adapt exercises to each person’s mobility and comfort level.

  • Yes, MoveMed treats a full range of sports injuries, including:

    • ACL injuries

    • Ankle sprains

    • Rotator cuff pain

    • Tennis/golf elbow

    • Knee tracking issues

    • Running-related pain (shin, knee, hip)

  • Some corporate insurance and certain personal plans allow claims for physiotherapy.
    Check your insurer, or the MoveMed team can guide you on what documentation to submit.

  • Physiotherapy focuses on:

    • Accurate diagnosis

    • Muscle + joint treatment

    • Targeted rehabilitation

    • Long-term correction

    Chiropractic focuses mainly on spinal adjustments, while massage provides short-term relief. Physiotherapy provides both pain relief AND long-term prevention.

  • Yes — chronic pain often improves significantly with the right combination of movement correction, soft-tissue release, and strengthening. The key is a consistent, personalised plan.

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